1. Introduction

AusTech Broadcast ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website austechbroadcast.com (the "Website") or use our services.

We value your trust and are dedicated to handling your personal information with care. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Website, register on the Website, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Website. You may be asked for, as appropriate:

  • Name
  • Email address
  • Phone number
  • Mailing address

You may, however, visit our Website anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Website-related activities.

2.2 Non-Personal Data

We may collect non-personal identification information about you whenever you interact with our Website. Non-personal identification information may include:

  • Browser name
  • Type of computer or device
  • Technical information about your means of connection to our Website, such as the operating system, Internet service providers, and other similar information
  • Usage data such as pages visited, time spent on the Website, and links clicked

3. How We Collect Information

3.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Subscribe to our newsletter
  • Complete contact forms
  • Participate in surveys or contests
  • Communicate with us via email, phone, or other methods

3.2 Cookies and Tracking Technologies

Our Website may use "cookies" and other tracking technologies to enhance user experience and collect information about how the Website is used. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our Website and identify repeat visitors. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Website.

We use the following types of cookies:

  • Essential cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
  • Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website.
  • Functional cookies: These cookies enable the Website to provide enhanced functionality and personalization.
  • Targeting cookies: These cookies may be set through our Website by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable cookies, some features of the Website may not function properly.

3.3 Analytics

We use third-party analytics services, such as Google Analytics and Facebook Pixel, to collect information about how our Website is used. These services may use cookies and other tracking technologies to analyze how users navigate and interact with our Website. The information generated about your use of the Website (including your IP address) may be transmitted to and stored by these third-party analytics providers on servers in various countries.

4. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To personalize your experience on our Website
  • To improve our Website based on the feedback and information we receive from you
  • To improve customer service by responding to customer service requests and support needs more efficiently
  • To administer content, promotions, surveys, or other Website features
  • To send periodic emails regarding your account, products, services, or other information you may be interested in
  • To send marketing communications if you have opted in to receive them
  • To comply with legal obligations
  • To protect our rights and the rights of others

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

5. How We Share Your Information

We may share your information in the following situations:

5.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

5.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

5.4 To Protect Our Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Information

You have the right to request information about how we process your personal data and to obtain a copy of the personal data we hold about you.

6.2 Rectification

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

6.3 Erasure

You have the right to request that we delete your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

6.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.

6.5 Data Portability

You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.

6.6 Objection

You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.

6.7 Withdrawal of Consent

If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

7. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When determining the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the data and whether we can achieve those purposes through other means
  • The applicable legal requirements

9. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including personal data, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

11. Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. These third-party services may place their own cookies or other tracking technologies on your device, and they may collect information about your browsing activities over time and across different websites.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

  • By email: info@austechbroadcast.com
  • By phone: +442507717313
  • By mail: 871 Evelyn Extension, Rosefort SE11 5SD